CHAPTER 11 - MANAGEMENT CONTROLS AND PROGRAM OVERSIGHT 11-1. Internal Controls11-2. Three-Pronged Oversight Review Process11-3. Insights on Demand11-4. Data Mining Case Review and Closure11-5. Monthly A/OPC Reviews11-6. Semi-Annual A/OPC Reviews11-7. Disciplinary Requirements and Categories of GPC Violations11-8. Fraud Overview11-9. Non-Cardholder Fraud11-10. Cardholder Fraud and Merchant Fraud11-11. Reporting and Monitoring for FraudParent topic: APPENDIX - EE DEPARTMENT OF THE ARMY GOVERNMENT PURCHASE CARD OPERATING PROCEDURES